Did you have a good experience with us?
When my mother passed away, I had no idea what to do with various pieces of jewelry and loose stones. The Caves, helped me design a ring for my husband made of old gold pieces and a large diamond of mother's. They redesigned the watch my husband of 47 years gave me on our 5th anniversary, adding a diamond bracelet he gave me on our 40th. The Caves are continuing to help me redesign, modernize, and turn discarded jewelry from boxes in my drawer, into new pieces I look forward to wearing. They have recognized the sentimental value each piece contains and enhanced its meaning while creating something new. I can not say enough about my experiences with them and look forward to their next suggestions!
We had a great time going into Caves and getting educated about diamonds and looking at their stupendous collection of jewelry. We had looked at quite a lot of jewelry stores but fell in love with Caves' excellent customer service, selection and quality of diamonds. My husband ended up buying me a diamond ring that was exquisite in design and taste. Jerry did such an excellent job with this ring and we were so ecstatic when we got the ring. We are definitely customers for life. I highly recommend Caves jewelry, it is a family owned business with the best father-son team you can find. Thank you Caves for my diamond ring!
The service and selection here are phenomenal! You will rarely come across this level of customer service anywhere anymore. I was able to get a match g set of jewelry for my wife while only spending 20 minutes there.
Two years ago I visited Cave’s to have an earring and pendant set assessed to have alterations done. The set was purchased in Ethiopia as 24 carat gold for a sizable amount. When presented to the sales representative at Cave’s, he took the set and conferred with another person and returned after five or so minutes and informed me that my set was plated gold and not of much value. I was shocked since I had bought the set as the real thing in a reputable jewelry store in Addis ABBA. I accepted their assessment and assumed that I had been sold a fraudulent set while traveling in Ethiopia. So...I put the set away and forgot about it for over a year. I continued to have uneasy feelings that maybe Cave’s was mistaken; therefore, I decided to get another opinion. I took it to another reputable jeweler in San Antonio and was informed it was indeed the real thing. I was able to have the adjustments done for a nominal fee. Given the many positive reviews about Cave’s, I am sure they have a good reputation, but they missed the boat with me.
Went in to have batteries replaced in two watches. Was treated like I was spending more than just having batteries replaced. Love it. End up buying a birthday gift for my daughter. Love them!
Just had my Aggie ring resized and refinished. It looks better than new (well, except for the well earned wear down of features). They also added a diamond in the crest several years ago. The work is exceptional. We have used Cave's for many many years and I can recommend them without hesitation for new jewelry purchases, custom jewelry creation and jewelry renewal.
If you want the highest quality diamonds that will turn heads, Caves is a must! The family owned and operated store with staff was accommodating and...READ MORE
Best jeweler in town. Family owned and operated, sure to get the best price amongst competitors. Large selection with the best customer service.READ MORE